Hilton Supply Management is a global procurement powerhouse, leveraging our size and reach to drive economies of scale to forge partnerships with best-in-class suppliers and negotiate industry-leading prices on the products and services your business needs most. When it comes to supply chain partnership, we are the experts. Wondering how HSM became the industry authority in supplying expertise? Well, you are in the right place.

The scale of HSM is in a category of its own when it comes to size, savings, service, solutions and experience. While HSM is the world’s only truly global hospitality procurement organization, we are well-equipped to service both hotel and non-hotel businesses. Backed by more than 11,000 properties around the globe using our programs, HSM leverages billions in spend power and supplies 120+ brands in 121 countries. We also have a vast network of more than 1,100 suppliers that go through a rigorous qualification process and must meet our sustainability and due diligence standards. With an award-winning Supplier Diversity program, HSM has partnered with more than 4,500 businesses owned by women, minorities, veterans and LGBTQ individuals. We believe in the power of relationships.

Partnering with HSM can benefit your business through extensive savings, unparalleled support, anywhere analytics and sourcing in every major category. Historically, HSM customers have experienced up to 15% savings across categories. We also offer a dedicated help desk, strategic account management and field resources to ensure our customers are well-cared for and taking full advantage of our services, like supply chain-savvy software. Leading-edge technology and our cloud-based eProcurement platform allow our customers to monitor trends, access real-time project reports and simplify the purchasing process at any time from anywhere. And when it comes to sourcing, we negotiate the best possible deals in every major category and offer 60+ service contracts, from elevator maintenance to waste management and pest control.

So, who is HSM? We are your friendly experts in the procurement industry who are here to offer unparalleled value, solutions, support and service to those in the hospitality business and beyond. Supplying Expertise – it’s what we do.